Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: End User Services Support Engineer..
Hong Kong Jobs Expertini

Urgent! End User Services Support Engineer. Job Opening In Hong Kong, Hong Kong – Now Hiring Millennium Management

End User Services Support Engineer.



Job description

End User Services Support Engineer

The End User Services Support Engineer is responsible for providing quality support services and proactive preventative maintenance in a fast pace financial company.

This is a hands-on role requiring the ability to handle various priorities with expertise and exceptional judgment.

Principal Responsibilities

  • Deliver high-quality white glove 1st to 3rd line support to all users in a courteous professional manner.
  • Triage and manage issues that require engagement from multiple teams and provide transparency to senior management for major issues and potential escalations.
  • Produce technical documentation/knowledgebase articles.
  • Confident troubleshooting for Microsoft Windows OS, Linux OS (advantageous), Microsoft Office including O365, Trading & Market Data applications including Bloomberg, Mobile computing.
  • Strong analytical and problem-solving skills across the infrastructure stack including cloud technologies.
  • Ability to work independently and under pressure.
  • Flexible in approach, comfortable dealing with ambiguity when necessary.
  • Contribute ideas to improve current technology and team operations.
  • Identify and help to automate processes within Infrastructure.
  • Qualifications/Skills Advantageous

  • Must have experience working at a finance company supporting trading applications
  • Quick learner, Detail oriented; Demonstrable thoroughness and strong ownership of work.
  • Onboarding users onto technology systems including remote workstations.
  • Familiar with PC hardwaresoftware troubleshooting and deployment practices for desktops.
  • Ability to troubleshootscript in PythonPowerShell.
  • Citrix VDA infrastructure and application support including Dell thin terminals.
  • Experience in enterprise change management and outage escalation procedures.
  • Able to effectively provide support to remote locations including home setups.
  • Comprehensive knowledge of Windows 1011, Microsoft Office 2021/O365.
  • Broad understanding of mobile tech including Intune, Android and IOS devices.
  • Cisco and IPC phone support.
  • WebexZoomSlackTeams support including Video calls & content sharing.
  • Experience working with 3rd party vendors to resolve complex issues.
  • Excellent written and verbal communications skills as well as strong customer service experience.
  • Demonstrate an ability and interest in having a hands-on approach to the trade floor support function.

  • Required Skill Profession

    Computer Occupations



    Your Complete Job Search Toolkit

    ✨ Smart • Intelligent • Private • Secure

    Start Using Our Tools

    Join thousands of professionals who've advanced their careers with our platform

    Rate or Report This Job
    If you feel this job is inaccurate or spam kindly report to us using below form.
    Please Note: This is NOT a job application form.


      Unlock Your End User Potential: Insight & Career Growth Guide


    • Real-time End User Jobs Trends in Hong Kong, Hong Kong (Graphical Representation)

      Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for End User in Hong Kong, Hong Kong using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 20 jobs in Hong Kong and 19 jobs in Hong Kong. This comprehensive analysis highlights market share and opportunities for professionals in End User roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

    • Are You Looking for End User Services Support Engineer. Job?

      Great news! is currently hiring and seeking a End User Services Support Engineer. to join their team. Feel free to download the job details.

      Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Millennium Management adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying Hong Kong laws and regulations
    • What Is the Average Salary Range for End User Services Support Engineer. Positions?

      The average salary range for a varies, but the pay scale is rated "Standard" in Hong Kong. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    • What Are the Key Qualifications for End User Services Support Engineer.?

      Key qualifications for End User Services Support Engineer. typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

    • How Can I Improve My Chances of Getting Hired for End User Services Support Engineer.?

      To improve your chances of getting hired for End User Services Support Engineer., consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    • Interview Tips for End User Services Support Engineer. Job Success
      Millennium Management interview tips for End User Services Support Engineer.

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the Millennium Management's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
      • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
      • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
      During the Interview:
      • Be Punctual: Arrive on time to demonstrate professionalism and respect.
      • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
      • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
      • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
      • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
      Additional Tips:
      • Be Yourself: Let your personality shine through while maintaining professionalism.
      • Be Honest: Don't exaggerate your skills or experience.
      • Be Positive: Focus on your strengths and accomplishments.
      • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
      • Turn Off Phone: Avoid distractions during the interview.
      Final Thought:

      To prepare for your End User Services Support Engineer. interview at Millennium Management, research the company, understand the job requirements, and practice common interview questions.

      Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Millennium Management's products or services and be prepared to discuss how you can contribute to their success.

      By following these tips, you can increase your chances of making a positive impression and landing the job!

    • How to Set Up Job Alerts for End User Services Support Engineer. Positions

      Setting up job alerts for End User Services Support Engineer. is easy with Hong Kong Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!