Job Overview
Category
Secretaries and Administrative Assistants
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Job Description
Your role:
Provide counter service to walk-in and pre-booked customers at service centreSolve MPF related enquiries and complaints effectivelyEducate and promote digitalization (electronic way of MPF account management) with tablet and kiosk to the public.Perform services according to company rules and relevant regulatory requirements
To succeed in this role:
Form 5 or above with customer service / service counter experienceAt least 1 years of client service experienceFresh graduates with good communication skills are also welcomeFamiliar with mobile applications and webpage usage (i.e. online application forms and searching information on government websites)Good communication and presentation skills and frontline experiencePatient and enjoy team playFamiliar with checking customer profile with back-office systemFluent in English or Mandarin is a plus
What we offer:
14 days AL 17 days Public Holidays Birthday leave Extra leaves, including Marriage Leave, Court Leave, Examination Leave, Volunteer Leave and Compassionate Leave MPF / ORSO contribution Discretionary Bonus Scholarship for further studies Life insurance and medical benefits Family health benefits Dental benefits Staff discount Free access to the company's amenities
Don't Miss This Opportunity!
HKT is actively hiring for this eMPF Centre Executive 1 position
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