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Urgent! E-Commerce Operations Manager Job Opening In Hong Kong, Hong Kong – Now Hiring Linjer

E Commerce Operations Manager



Job description

About Linjer
Founded in 2014, Linjer is a design studio with Scandinavian roots dedicated to creating timeless, high-quality jewelry, bags, and watches.

Frustrated by the limited options between fast fashion and overpriced luxury, we partner directly with top suppliers to deliver beautiful, well-crafted products at a fraction of traditional luxury prices.



We are committed to thoughtful design and sustainable practices, using recycled metals, ethically sourced gemstones, and conflict-free, lab-grown diamonds.

Our company is rapidly scaling and we’re excited to expand our Hong Kong office by adding 10 new team members this year!

What Linjer offers

+ A multicultural and inclusive team culture

+ Talented and passionate colleagues committed to excellence

+ A predictable 9am-6pm work schedule (night/weekend work exceedingly rare and only for the biggest emergencies)

+ Accelerated career growth opportunities for high achievers 

+ Visa sponsorship for exceptional talent ready to join our family

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Who we’re looking for
We are seeking a detail-oriented and proactive Ecommerce Operations Manager to join our fast-growing team.

In this hands-on role, you will manage daily ecommerce logistics, coordinate with 3PL partners, oversee inventory and returns, and ensure timely, cost-effective delivery to provide an exceptional customer experience.

The position is full-time in our Hong Kong office.

Responsibilities

+ Serve as the primary liaison with our 3PL partners to ensure seamless and efficient daily operations

+ Oversee all aspects of ecommerce operations, including inventory stock-in, order fulfillment, shipping logistics, and issue resolution

+ Coordinate closely with third-party logistics providers and carriers to guarantee timely, cost-effective deliveries

+ Monitor and analyze shipping performance metrics, proactively identifying and implementing opportunities for improvement

+ Manage the returns process by overseeing returns providers and coordinating with our 3PL to ensure smooth handling

+ Lead and supervise physical returns processing activities at our 3PL facilities to maintain quality and efficiency

Who you are

+ Professionally fluent in English

+ Bonus: Professionally fluent in Cantonese

+ Experience level is flexible; we tailor the role to match your seniority and skills

+ Detail-oriented with strong organizational and multitasking abilities

+ Tech-savvy and quick to learn new software and tools

+ A collaborative team player who works well with others

+ Mature, responsible, and exercises sound judgment in decision-making

+ Coachable, eager to learn, and committed to continuous personal and professional growth

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    Unlock Your E Commerce Potential: Insight & Career Growth Guide


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