Job Overview
Location
cheung sha wan/lai chi kok
Category
Business Operations Specialists
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Job Description
Responsibilities
Manage the companys e-commerce business to ensure smooth daily operation Collect sales data and conduct periodic market analysis, thus reviewing and improving SOPs to optimize business profits Liaise closely with different parties to enhance communication and operation efficiency Swift responds to customer complaints and concerns in a professional manner to ensure high levels of customer service satisfaction Ensure smooth and successful delivery for daily orders & express orders Plan and execute the marketing plan seasonally Perform ad-hoc projects Requirements
Degree in Business Administration, e-Commerce, or relevant field preferred 3 - 5 years of solid working experience in e-commerce operational management Proficient in Microsoft Office Suite and Google Suite Experienced in operating online store platforms are highly preferred Customer service-oriented with in-depth knowledge of basic business management processes Experienced in operating Amazon online store is highly preferred, but not a must Excellent communication and interpersonal skills, Strong project and time management skills Analytical mind to improve the company’s operational efficiency Immediate Availability is highly preferred
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