Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Disney VIP Tour Guide Part Time.
Hong Kong Jobs Expertini

Urgent! Disney VIP Tour Guide - Part Time Career Opportunity with Hong Kong Disneyland Resort in Hong Kong

Disney VIP Tour Guide Part Time



Job description

Résumé du poste:

Join our enchanting team as a Disney VIP Tour Guide and embark on a magical journey.

As part of a dedicated team, you’ll craft unforgettable experiences and ensure a seamless journey for our esteemed guests.

Immerse guests in an enchanting way as a personalized VIP service provider and expert storyteller, forging deep connections through personalized attention and exceptional service from pre-arrival to post-tour.

We curate personalized itineraries and create moments that will be treasured forever.

Come be a part of our enchanting team, where you will be the magic maker to make our guest dreams come true!

Responsabilités:

  • Responsible for handling day-to-day pre-arrival & on-day tour reservations, coordinating with other teams on tour fulfillment logistics, organizing and planning park tour itineraries and conducting post-tour follow-ups to gather feedback.
  • Deliver personalized services at a concierge level and customize exclusive VIP Tour experiences according to guest preferences and interests by leveraging knowledge and resources of resort facilities and services.

    Responsibilities may include operating company vehicles to transport guests from resort hotels, conducting bag checks before park entry as part of door-to-door services, ensuring a smooth experience for VIP Tour guests.

  • Proactively cross-promote seasonal premium offerings for an elevated visit during pre-arrival and on the day of visit.

  • Possess good communication skills with a guest-service mindset.

    Deliver service that exceeds expectations and upholds Disney 5 keys service standards.
  • Capable of anticipating and attentively listening to guests' needs, offering clear and helpful information in person and over the phone promptly and with appropriate etiquette.
  • Build positive relationships with guests that embody the spirit of Disney 5 keys and commitment to excellence, meeting guest needs to create a memorable experience.
  • Demonstrate good problem-solving skills and ability to handle challenges guest situations/enquiries with professionalism and efficiency to ensure a positive experience.
  • Assist any other tasks assigned by manger on-duty and provide to support to Disney Special Activities operations, contributing to exceptional experiences for VIP guests, leaders, executives, and key stakeholders.
  • Qualifications Nécessaires:

  • Tertiary education qualification from Hotel, Hospitality or Tourism Management courses.
  • 1 Year experience in hotel, tourism and/or guest services industry
  • Skilled in utilizing Microsoft Office applications, such as Word Processing, Excel, and PowerPoint.
  • Proficient in written and verbal communication, with fluency in English, Cantonese, and Putonghua.

  • Compétences Souhaitées:

  • Associate degree in hospitality or Tourism Management courses.
  • 2 years, with experience in hotel, tourism and/or guest services industry.
  • Possession of a valid driving license is desirable.
  • Formation Requise:

  • Tertiary education qualification from Hotel, Hospitality or Tourism Management courses
  • Preferred Education


  • Associate degree in hospitality or Tourism Management courses
  • Informations Supplémentaires:

    SCHEDULE AVAILABILTY
    Our Theme Park and Resort Hotels operate 365 days a year.

    Candidates will need to work shifts according to a roster that is determined by the Company, including shifts on Saturdays, Sundays and Public Holidays.

    SUBMITTING YOUR APPLICATION
    After clicking “Apply for this job” below, the employment application will open in a new window.

    Please complete ALL pages of the application in ENGLISH by clicking “Next” on each page, then “Submit” on the final page.




    Required Skill Profession

    Tour And Travel Guides



    Your Complete Job Search Toolkit

    ✨ Smart • Intelligent • Private • Secure

    Start Using Our Tools

    Join thousands of professionals who've advanced their careers with our platform

    Rate or Report This Job
    If you feel this job is inaccurate or spam kindly report to us using below form.
    Please Note: This is NOT a job application form.


      Unlock Your Disney VIP Potential: Insight & Career Growth Guide