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Digital Branch Service Executive Job Opening In Hong Kong, Hong Kong – Now Hiring HSBC Global Services Limited


Job description

Some careers have more impact than others.

 

If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be.

Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.

  

Wealth and Personal Banking - Retail Distribution

 

Hang Seng's Retail Distribution focuses on personal wealth management and financial services.

Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers.

With around 255 branches and automated banking centres, including around 50 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population in Hong Kong while offering an extensive range of products to our valued customers.

Primary location shows in a job posting does not refer to work location, the branch placement is subject to the final decision by RSS Management.

 

We are currently seeking a high caliber professional to join our branch network as Digital and Branch Services Executive.

  

Principal responsibilities

 

  • Mange queue and provide customer services in bank hall through efficient and customer-friendly services
  • Proactively identify and digitize banking services and banking solutions to strenghten digital customer services and experiences
  • React proactively to customers’ requests and ensure service level is in line with bank standards
  • Handle customers' issues and escalate when appropriate according to supervisor’s guidance
  • Assist branch in achieving sales targets through referrals or cross-selling
  • Provide non-cash transaction, support branch administrative and operational duties and adhere to control procedures and internal guidelines
 
Qualifications - External
  • University degree in Business Administration, Marketing, Computer Science or a related discipline is preferable.

    Fresh graduates are welcome
  • For non-degree holder, minimum 1 year of work experience preferably in customer facing role
  • Keen interest in latest mobile and web technologies and trends
  • High level of customer centricity mindset with dedication to deliver exceptional quality services for customers
  • Excellent written and spoken English and Chinese, with proficiency in Putonghua would be an advantage
  • Excellent interpersonal and communication skills

You’ll achieve more when you join Hang Seng Bank Limited.

 

 

 

Hang Seng is committed to service excellence.

Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.

 We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Required Skill Profession

Top Executives


  • Job Details

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Unlock Your Digital Branch Potential: Insight & Career Growth Guide


Real-time Digital Branch Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Digital Branch in Hong Kong, Hong Kong, highlighting market share and opportunities for professionals in Digital Branch roles.

211 Jobs in Hong Kong
211
145 Jobs in Hong Kong
145
Download Digital Branch Jobs Trends in Hong Kong and Hong Kong

Are You Looking for Digital Branch Service Executive Job?

Great news! is currently hiring and seeking a Digital Branch Service Executive to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at HSBC Global Services Limited adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Hong Kong laws and regulations

What Is the Average Salary Range for Digital Branch Service Executive Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Hong Kong. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Digital Branch Service Executive?

Key qualifications for Digital Branch Service Executive typically include Top Executives and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Digital Branch Service Executive Job Success

HSBC Global Services Limited interview tips for Digital Branch Service Executive

Here are some tips to help you prepare for and ace your Digital Branch Service Executive job interview:

Before the Interview:

Research: Learn about the HSBC Global Services Limited's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

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Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Digital Branch Service Executive interview at HSBC Global Services Limited, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the HSBC Global Services Limited's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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