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Customer Support Specialist - Hong Kong Job Opening In hong kong, Hong Kong – Now Hiring Spinnaker


Job description

Our client, a leading international marine insurance provider, is looking for a motivated and service-oriented Customer Support Specialist to join their Customer Transactions team in Hong Kong.

In collaboration with their office in Europe, this team provides high-quality, responsive support to clients across Asia.

The successful candidate will play a crucial role in customer onboarding, maintaining client and broker data, producing insurance and invoicing documentation, performing KYC checks, and managing customer inquiries.

Ideal candidates will possess a structured, detail-oriented approach to work, with a strong ability to learn new systems quickly and a solid grasp of Microsoft Office applications, particularly Excel.

This role requires a proactive, team-oriented individual with excellent communication skills in English; additional language skills in Mandarin, Cantonese, or Japanese are considered beneficial.

Prior experience in the marine insurance industry is advantageous, though not essential.

This is a fantastic opportunity to become part of an international team, delivering exceptional support in a dynamic and fast-paced environment.

Must be based in Hong Kong currently.

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your Customer Support Potential: Insight & Career Growth Guide


Real-time Customer Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Support in hong kong, Hong Kong, highlighting market share and opportunities for professionals in Customer Support roles.

586 Jobs in Hong Kong
586
416 Jobs in Hong Kong
416
Download Customer Support Jobs Trends in Hong Kong and Hong Kong

Are You Looking for Customer Support Specialist Hong Kong Job?

Great news! is currently hiring and seeking a Customer Support Specialist Hong Kong to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Spinnaker adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Hong Kong laws and regulations

What Is the Average Salary Range for Customer Support Specialist Hong Kong Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in hong kong. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Support Specialist Hong Kong?

Key qualifications for Customer Support Specialist Hong Kong typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Customer Support Specialist Hong Kong?

To improve your chances of getting hired for Customer Support Specialist Hong Kong, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Customer Support Specialist Hong Kong Job Success

Spinnaker interview tips for Customer Support Specialist   Hong Kong

Here are some tips to help you prepare for and ace your Customer Support Specialist Hong Kong job interview:

Before the Interview:

Research: Learn about the Spinnaker's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Support Specialist Hong Kong interview at Spinnaker, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Spinnaker's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Customer Support Specialist Hong Kong Positions

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