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Urgent! Customer Services Officer (Part-time) (Performing Arts) Job Opening In Hong Kong, Hong Kong – Now Hiring West Kowloon

Customer Services Officer (Part time) (Performing Arts)



Job description

The West Kowloon Cultural District Authority welcomes exceptional talent with a passion to realise the vision and mission of making the West Kowloon Cultural District a prime local and international destination for arts, culture and entertainment.

“Candidates with more experience may be considered for a senior position.”

You will be responsible for:

•         maintaining smooth operation of performing arts venues by delivering excellent customer services;

•         performing information counter duties and responding to emergency situations and cases;

•         managing the cloakroom and bar with sales transactions;

•         making ready the F&B set before the commencement of the performance;

•         tidying up the F&B set including cleaning after the performance;

•         handling venue booking and related enquiries;

•         providing show usher service and guest flow support; and

•         providing event operations support to indoor, outdoor and off-site events

You should:

•         preferably possess at least 5 subjects at Level 2 / Grade E or above in the HKDSEE / HKCEE or equivalent academic qualification;

•         preferably have usher experience in performing arts venue or good knowledge of front-of-house operations / event operations (Fresh Graduates are welcome.

Candidates who possess 1 year of relevant experience in performing arts venues, tourism and/or hospitality sector may be considered for Senior Customer Services Officer);

•         be customer-oriented, proactive and pleasant;

•         preferably be proficient in spoken English and Chinese.

Proficiency in other languages is an advantage; and

•         provide at least 2 days’ availability to work per week


Required Skill Profession

Information And Record Clerks



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