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Urgent! Customer Service Representative Job Opening In Hong Kong, Hong Kong – Now Hiring Global Payments Asia Pacific Processing Company Limited
Description
Key Responsibilities
Provide professional quality customer services via handling inbound / outbound calls to merchants’ enquiries on credit card payment processing
Establish good relationship with merchants by provision of one-stop care services
Keeps up-to-date and self-equipped on required knowledge and skill sets proactively
Work with internal departments to seek best possible solutions for merchants
Carry out ad hoc assignments for call center operations
Requirements
Form 7 graduates or above with minimum 1 year experience in customer service and / or call center preferred
Ability to converse in English and Mandarin is essential as required to communicate with overseas banks and merchants
Excellent telephone etiquette with mature and pleasant attributes
Ability to maintain composure under pressure, patience and enjoy customer service
High energy level and self-motivated
Team player with strong work ethic
Able to perform shift duty on weekends / public holidays depending on work schedule
Work on shift basis including weekends and public holidays
Attractive Fringe Benefits
5-days work with total of 40 working hours per week
Guaranteed at least 12 hours rest time between shifts
2 consecutive days off each week
18 days Annual Leave plus 1 day Birthday Leave
Life, medical and dental coverage
Overtime and public holidays allowance
No overnight work
No cross-selling required
Office at prime location close to MTR station
✨ Smart • Intelligent • Private • Secure
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Unlock Your Customer Service Potential: Insight & Career Growth Guide
Real-time Customer Service Jobs Trends in Hong Kong, Hong Kong (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Service in Hong Kong, Hong Kong using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 528 jobs in Hong Kong and 391 jobs in Hong Kong. This comprehensive analysis highlights market share and opportunities for professionals in Customer Service roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Global Payments Asia Pacific Processing Company Limited is currently hiring and seeking a Customer Service Representative to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Customer Service Representative Jobs Hong Kong.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Global Payments Asia Pacific Processing Company Limited adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Customer Service Representative Jobs Hong Kong varies, but the pay scale is rated "Standard" in Hong Kong. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Customer Service Representative typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Customer Service Representative, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Customer Service Representative interview at Global Payments Asia Pacific Processing Company Limited, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Global Payments Asia Pacific Processing Company Limited's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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