Job Overview
Location
cheung sha wan/lai chi kok
Category
Information and Record Clerks
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Job Description
Responsibilities
Responsible and supervision for the Client Support / Customer Service team Develop, motivate, coach and monitor the team members to ensure the highest quality of service to our clients Handle customers’ complaints Support implementation of online ordering platform Prepare management report for management review Monitor payment from clients Requirements
Degree or equivalent/ Form 5 with 10 years+ relevant working experience 6 to 8 years relevant working experience, with at least 3 year managerial experience Excellent communication, negotiation and presentation skills Self-motivated and aggressive, Mature, strong leadership and high responsibilities Must be very strong in excel and powerpoint for monthly reporting Very strong in data analyze and statistical researching Good command of written & spoken English Experience in Printing Industry is a must
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