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Customer Service Advisor (Japanese Speaking) Job Opening In Hong Kong, Hong Kong – Now Hiring Collinson


Job description

We use our expertise and products to craft customer experiences.

Our range of services helps global brand acquire, engage and retain choice-rich customers.

© 2023 Collinson International Limited.

Registered in England & Wales under registration No. 2577557
Registered address : 3 More London Riverside, London, SE1 2AQ, United Kingdom.



We are offering......


  • 15 to 18 days Annual Leave

  • Full Paid Leave (16 weeks Maternity / 14 days Paternity)

  • Discretionary Bonus

  • Free Priority Pass Membership (unlimited Airport Lounge access)

About this role...…


  • Handle phone calls / emails / live chat inquiries from members and clients professionally with appropriate solutions effectively

  • Deliver quality customer services to members and other stakeholders

  • Responsible for all membership related administration works

  • Prepare monthly billing and reports in a timely manner

  • Perform any ad-hoc tasks as assigned

You might fit for the role if you have...…


  • Diploma or above in business administration or related discipline

  • Experience in customer services in travel industry is preferred

  • Excellent communication and problem-solving skills

  • Proactive, detail-minded and able to work multi task in a fast-paced environment

  • Excellent command of written and spoken English, Cantonese, Mandarin and Japanese (N1 is preferred)

Required Skill Profession

Information And Record Clerks


  • Job Details

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Unlock Your Customer Service Potential: Insight & Career Growth Guide


Real-time Customer Service Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Service in Hong Kong, Hong Kong, highlighting market share and opportunities for professionals in Customer Service roles.

529 Jobs in Hong Kong
529
391 Jobs in Hong Kong
391
Download Customer Service Jobs Trends in Hong Kong and Hong Kong

Are You Looking for Customer Service Advisor (Japanese Speaking) Job?

Great news! is currently hiring and seeking a Customer Service Advisor (Japanese Speaking) to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Collinson adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Hong Kong laws and regulations

What Is the Average Salary Range for Customer Service Advisor (Japanese Speaking) Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Hong Kong. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Service Advisor (Japanese Speaking)?

Key qualifications for Customer Service Advisor (Japanese Speaking) typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Customer Service Advisor (Japanese Speaking)?

To improve your chances of getting hired for Customer Service Advisor (Japanese Speaking), consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Customer Service Advisor (Japanese Speaking) Job Success

Collinson interview tips for Customer Service Advisor (Japanese Speaking)

Here are some tips to help you prepare for and ace your Customer Service Advisor (Japanese Speaking) job interview:

Before the Interview:

Research: Learn about the Collinson's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Service Advisor (Japanese Speaking) interview at Collinson, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Collinson's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Customer Service Advisor (Japanese Speaking) Positions

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