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Customer Relationship Officer (Public Customer Group) Job Opening In hong kong, Hong Kong – Now Hiring The Hong Kong Jockey Club


Job description

The Job

 

You will:

  • Provide personal services through a single point of contact to target customers
  • Identify ringleaders and high quality prospects during race meetings and at racing events
  • Develop and maintain relationship with customers through customer relations & grooming activities
  • Provide dedicated customer services in assigned public venues in racecourses during race meetings
  • Work closely with CS, event, catering and other service teams to deliver the best customer experience
  • Work as part of the effective and highly motivated team in delivering business objectives and results
  • Ensure compliance with Responsible Gambling Policy and all stipulated legal requirements pertaining to wagering, thereby protecting the integrity of the Club’s businesses.
  • Undertake other duties as assigned by Line Manager.

About You

 

Yous should have:

  • Tertiary qualification or above in any disciplines
  • A minimum of 5 years’ solid experience in customer-facing environment such as airline and hospitality industry
  • Good ice-breaking skills, out-going personality and high team spirit at work
  • Ability to be presentable, confident, proactive, and detail-minded
  • Excellent interpersonal and communication skills in both English and Chinese
  • Computer literacy with Microsoft Word / Excel / PowerPoint
  • Ability to work on weekends, public holidays and at night time at Shatin / Happy Valley racecourse when required
  • Interest and knowledge of horse racing a definite advantage

Required Skill Profession

Financial Clerks


  • Job Details

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Unlock Your Customer Relationship Potential: Insight & Career Growth Guide


Real-time Customer Relationship Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Relationship in hong kong, Hong Kong, highlighting market share and opportunities for professionals in Customer Relationship roles.

559 Jobs in Hong Kong
559
361 Jobs in Hong Kong
361
Download Customer Relationship Jobs Trends in Hong Kong and Hong Kong

Are You Looking for Customer Relationship Officer (Public Customer Group) Job?

Great news! is currently hiring and seeking a Customer Relationship Officer (Public Customer Group) to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at The Hong Kong Jockey Club adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Hong Kong laws and regulations

What Is the Average Salary Range for Customer Relationship Officer (Public Customer Group) Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in hong kong. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Relationship Officer (Public Customer Group)?

Key qualifications for Customer Relationship Officer (Public Customer Group) typically include Financial Clerks and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Customer Relationship Officer (Public Customer Group)?

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Interview Tips for Customer Relationship Officer (Public Customer Group) Job Success

The Hong Kong Jockey Club interview tips for Customer Relationship Officer (Public Customer Group)

Here are some tips to help you prepare for and ace your Customer Relationship Officer (Public Customer Group) job interview:

Before the Interview:

Research: Learn about the The Hong Kong Jockey Club's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Relationship Officer (Public Customer Group) interview at The Hong Kong Jockey Club, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the The Hong Kong Jockey Club's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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