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Urgent! Credit / Collection Officer Job Opening In Hong Kong, Hong Kong – Now Hiring Iron Mountain

Credit / Collection Officer



Job description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet.

That’s why we need smart, committed people to join us.

Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics.

We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions?

If so, let's start the conversation.

Job Summary:

Iron Mountain is seeking for a Credit Control Officer with working experience in Account Receivable (AR).

This position will be reporting to Billing & Collection Manager for HK and Macau.

Responsibilities:

  • Oversee the collection of outstanding payments, monitor payment schedules, and initiate contact with customers regarding overdue accounts.
  • Communicate with clients to collect payments, set up payment plans, and resolve any billing disputes or payment discrepancies.
  • Maintain accurate and up-to-date records of customer accounts, payment histories, and collection efforts.
  • Address and resolve internal and external queries related to outstanding invoices and payments.
  • Requirements:

  • Higher Diploma / Degree Graduate
  • Minimum 2 years of experience in an accounting, finance, or credit control role
  • Proficiency in MS Office, especially Excel
  • Working knowledge of accounting software such as Salesforce and Oracle is preferred
  • Good command of spoken and written English and Cantonese
  • What is in it for YOU:

    Stable working hour and environment

    Hybrid work arrangement that offers you to work from home

    In- house training and development

    Be part of an ever-evolving global organization focused on transformation and innovation

    A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self

    What we offer:

  • Be part of an ever-evolving global organization focused on transformation and innovation.
  • A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self.
  • Global connectivity to learn from 26,000+ teammates across 52 countries.
  • Be part of a winning team who embrace diversity, inclusion, and our differences.
  • Competitive Total Reward offerings to support your career at Iron Mountain, family, personal wellness, financial wellbeing.
  • Category: Finance


    Required Skill Profession

    Financial Clerks



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      Unlock Your Credit Collection Potential: Insight & Career Growth Guide


    • Real-time Credit Collection Jobs Trends in Hong Kong, Hong Kong (Graphical Representation)

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    • Are You Looking for Credit / Collection Officer Job?

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    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Iron Mountain adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying Hong Kong laws and regulations
    • What Is the Average Salary Range for Credit / Collection Officer Positions?

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    • Interview Tips for Credit / Collection Officer Job Success
      Iron Mountain interview tips for Credit / Collection Officer

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the Iron Mountain's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
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      • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
      During the Interview:
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      • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
      Additional Tips:
      • Be Yourself: Let your personality shine through while maintaining professionalism.
      • Be Honest: Don't exaggerate your skills or experience.
      • Be Positive: Focus on your strengths and accomplishments.
      • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
      • Turn Off Phone: Avoid distractions during the interview.
      Final Thought:

      To prepare for your Credit / Collection Officer interview at Iron Mountain, research the company, understand the job requirements, and practice common interview questions.

      Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Iron Mountain's products or services and be prepared to discuss how you can contribute to their success.

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