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Client Service Manager M/F Job Opening In Hong Kong, Hong Kong – Now Hiring Indosuez Wealth Management


Job description

Job summary

  • Support relationship managers in performing various client transactions and delivering high quality customer services to high net worth clients;
  • Involve in executing clients instructions, performing account opening procedures, preparing and collecting documentation from clients in a timely and accurate manner;
  • Process credit approvals, investment and deposit transactions, and coordinate with relevant teams when required;
  • Proactively monitor clients' account status and report for any irregularities;
  • Act as a key contact, both external and internal, for clients' daily operational enquiries;
  • Ensure the performing transactions are in compliance with the Bank's policies and legislative requirements;
  • Complete all mandatory training as required to attain and maintain proficiency;
  • To manage meetings and travel arrangements of RMs;
  • To assist RMs in updating client documentation to meet KYC requirement.

    Track and follow up on all required documentation from client in a timely manner.

  • Position location

    Geographical area

    Asia, Hong Kong

    City

    29th Floor, Two Pacific Place, 88 Queensway, Admiralty Hong Kong Hong-Kong

    Candidate criteria

    Minimal education level

    Bachelor Degree / BSc Degree or equivalent

    Academic qualification / Speciality

    University degree


    Level of minimal experience

    6-10 years

    Experience

    - 5+ years relevant banking experience;
    - Private banking experience will be an advantage


    Required skills

    - Good communication and interpersonal skills;
    - Customer-focused, self-motivated, and meticulous;
    - Able to work under pressure;
    - Proficiency in Microsoft Excel, Word, PowerPoint and other PC applications;


    Technical skills required

    - Investment product knowledge and experience
    - License Person of Type 1 and Type 4 activities under HKMA/SFC.


    Languages

    Fluent in written and spoken English, Cantonese and Putonghua

    Required Skill Profession

    Operations Specialties Managers


    • Job Details

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    Unlock Your Client Service Potential: Insight & Career Growth Guide


    Real-time Client Service Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Client Service in Hong Kong, Hong Kong, highlighting market share and opportunities for professionals in Client Service roles.

    496 Jobs in Hong Kong
    496
    364 Jobs in Hong Kong
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    Download Client Service Jobs Trends in Hong Kong and Hong Kong

    Are You Looking for Client Service Manager M/F Job?

    Great news! is currently hiring and seeking a Client Service Manager M/F to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Indosuez Wealth Management adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Hong Kong laws and regulations

    What Is the Average Salary Range for Client Service Manager M/F Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Hong Kong. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Client Service Manager M/F?

    Key qualifications for Client Service Manager M/F typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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    Interview Tips for Client Service Manager M/F Job Success

    Indosuez Wealth Management interview tips for Client Service Manager M/F

    Here are some tips to help you prepare for and ace your Client Service Manager M/F job interview:

    Before the Interview:

    Research: Learn about the Indosuez Wealth Management's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

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    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

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    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Client Service Manager M/F interview at Indosuez Wealth Management, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Indosuez Wealth Management's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

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