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Urgent! Client Relations Associate (Mandarin Speaking) Job Opening In Hong Kong, Hong Kong – Now Hiring OSOME
We believe that entrepreneurs are society's problem solvers.
They see opportunities in complexities and drive us towards progress.
Osome doesn't want entrepreneurs to be distracted from the important task of searching for the best solutions.
By letting us handle all the routine tasks, entrepreneurs can focus on driving their business forward.
We're Osome - an international fintech startup making the lives of entrepreneurs easier.
We help thousands of businesses kick admin, accounting and bookkeeping out of their day-to-day, so they can spend more time on what's important to them.
We've developed a unique solution that combines SaaS with a human-in-the-loop approach to provide full-fledged services in real-time.
Our team stretches across 5 countries and is composed of 450+ amazing employees, and we’re still growing! In 2021 we raised $16m in Series A funding to continue our exponential growth, with ambitious goals and objectives in place for 2022.
To support our ambitious growth plans, we’re looking for smart talents who are excited about joining our young and energetic team, and ready to take on the challenge of a lifetime.
Here at Osome, we provide an inclusive and collaborative environment, offering a promising career plan.
You can expect to be rewarded for your contribution.
What you'll do:
⭐ Lead proactive client engagement to ensure client service loyalty and continuity
⭐ Communicate with clients in a professional, concise, and effective manner
⭐ Identify and flag any client concerns, if any, for immediate resolution
⭐ Liaise with operational teams to resolve client concerns
⭐ Maintain accurate and timely information within the company CRM database
⭐ Respond to retention and cross-sales conversations and provide accurate and detailed information to guide clients in the best way possible
⭐ Support and drive revenue retention and growth
⭐ Communicate product or service rollouts to clients as needed
⭐ Support ad hoc initiatives and tasks as needed
Who you are:
⭐ Experience in quota-carrying renewal/sales role
⭐ Strong client-facing acumen
⭐ Excellent communication skills (managing escalations, managing difficult conversations)
⭐ Proficient in handling a high volume of accounts
⭐ Proven track record in preventing churn
⭐ Ability to work independently and in a team
⭐ Adaptability to a fast-paced and dynamic environment
⭐ Experience in process building and implementation will be an advantage
Osome grows alongside you, but we already have a few perks:
⭐ Competitive salary
⭐ Multi-cultural environment to enhance your global perspective.
⭐ Learning opportunities and mentorship from peers and leaders, including a yearly continuous professional development budget
⭐ Flexible working arrangement
Equal Opportunity Statement
At OSOME, creating a culture where individuals of all backgrounds feel comfortable matters.
Everyone who applies will receive fair consideration for employment.
We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.
We want to ensure that we represent the diversity of talent in the society we live in today.
If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know so that we can support you.
To find out more about Osome, please visit or follow us on , and .
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Unlock Your Client Relations Potential: Insight & Career Growth Guide
Real-time Client Relations Jobs Trends in Hong Kong, Hong Kong (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Client Relations in Hong Kong, Hong Kong using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 230 jobs in Hong Kong and 186 jobs in Hong Kong. This comprehensive analysis highlights market share and opportunities for professionals in Client Relations roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! OSOME is currently hiring and seeking a Client Relations Associate (Mandarin Speaking) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Client Relations Associate (Mandarin Speaking) Jobs Hong Kong.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at OSOME adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Client Relations Associate (Mandarin Speaking) Jobs Hong Kong varies, but the pay scale is rated "Standard" in Hong Kong. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Client Relations Associate (Mandarin Speaking) typically include Business Operations Specialists and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Client Relations Associate (Mandarin Speaking), consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Client Relations Associate (Mandarin Speaking) interview at OSOME, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the OSOME's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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