• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
Hong Kong Jobs Expertini

Chubb Life HK - Senior Executive, Customer Experience Job Opening In Hong Kong, Hong Kong – Now Hiring CHUBB


Job description

  • To handle enquiry from clients / agents / channels to resolve their concerns / queries and share with the team for the experience and knowledge.

  • Follow up task to ensure clients’ requests are suitably processed to achieve their satisfaction.

  • To handle complaint with first priority and make recommendation to resolve the case to the customer’s satisfaction and suggest ways to prevent future happening.

  • To work closely with the Manager to achieve mutual understanding and co-operation within the department and thus creating a harmonious working environment.

  • Two to four years of solid work experience preferably in one or more discipline in life administration on customer service and policy administration / servicing.

  • Fluent in both oral and written English and Chinese.

    Mandarin is a must.

  • University graduate preferred or matriculated with at least 1 year relevant working experience, fresh graduate is also welcome.

  • Good service attitude and willing and able to work under pressure.

  • Required Skill Profession

    Business Operations Specialists


    • Job Details

    Related Jobs

    Hong Kong Express Airways Limited hiring Head of Customer Experience Job in Hong Kong
    Hong Kong Express Airways Limited
    Hong Kong
    HKT hiring Senior Customer Service Executive Job in hong kong hk, hk, hong kong hk, hk, Hong Kong
    HKT
    hong kong hk, hk, hong kong hk, hk, Hong Kong
    PCCW hiring Senior Executive/Executive, Customer Service Operations. Job in hong kong hk, hk, hong kong hk, hk, Hong Kong
    PCCW
    hong kong hk, hk, hong kong hk, hk, Hong Kong
    Lucence hiring Senior Sales Executive - HK Job in tsim sha tsui kowloon, hong kong, hong kong, Kowloon, Hong Kong
    Lucence
    tsim sha tsui kowloon, hong kong, hong kong, Kowloon, Hong Kong
    The Hong Kong Jockey Club hiring (Senior) Customer Growth and Experience Officer (Market Research Focused) Job in hong kong, hong kong, Hong Kong
    The Hong Kong Jockey Club
    hong kong, hong kong, Hong Kong

    Unlock Your Chubb Life Potential: Insight & Career Growth Guide


    Real-time Chubb Life Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Chubb Life in Hong Kong, Hong Kong, highlighting market share and opportunities for professionals in Chubb Life roles.

    81 Jobs in Hong Kong
    81
    72 Jobs in Hong Kong
    72
    Download Chubb Life Jobs Trends in Hong Kong and Hong Kong

    Are You Looking for Chubb Life HK Senior Executive, Customer Experience Job?

    Great news! is currently hiring and seeking a Chubb Life HK Senior Executive, Customer Experience to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at CHUBB adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Hong Kong laws and regulations

    What Is the Average Salary Range for Chubb Life HK Senior Executive, Customer Experience Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Hong Kong. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Chubb Life HK Senior Executive, Customer Experience?

    Key qualifications for Chubb Life HK Senior Executive, Customer Experience typically include Business Operations Specialists and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

    How Can I Improve My Chances of Getting Hired for Chubb Life HK Senior Executive, Customer Experience?

    To improve your chances of getting hired for Chubb Life HK Senior Executive, Customer Experience, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for Chubb Life HK Senior Executive, Customer Experience Job Success

    CHUBB interview tips for Chubb Life HK   Senior Executive, Customer Experience

    Here are some tips to help you prepare for and ace your Chubb Life HK Senior Executive, Customer Experience job interview:

    Before the Interview:

    Research: Learn about the CHUBB's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Chubb Life HK Senior Executive, Customer Experience interview at CHUBB, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the CHUBB's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

    How to Set Up Job Alerts for Chubb Life HK Senior Executive, Customer Experience Positions

    Setting up job alerts for Chubb Life HK Senior Executive, Customer Experience is easy with Hong Kong Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!