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Business Analyst Job Opening In Hong Kong, Hong Kong – Now Hiring Fano


Job description

Job Description

  • Learn and master product features and acts as application specialist to present our product values to clients

  • Gather user requirements and translate them into actionable items for implementation

  • Prepare project/ product document such as User requirement document, Use cases, User Manual, UAT Test Plan etc.

  • Receive and manage clients’ reported issues and provide initial investigation and response to the client

  • Trouble shoot on issue by analyzing error log and keep track of issue status and follow up in well manner

  • Work across multiple internal teams and external partners to ensure project success

  • Offer professional user training and support to clients on our enterprise products

  • Keen on learning, fast on picking up new technology and applying them in projects with practical deliverables
  •  Requirements:

  • Bachelor’s degree in any relevant disciplines (Finance, Business Management, Project Management, Information System or Computer Science)

  • Minimum 2+ years of experience as consultant/support role in application/software project delivery

  • Sound knowledge on SaaS product, cloud/ on-premises hosting, project management approach and web/ app application is an advantage

  • Excellent communication and presentation skills

  • Fluent in English, Cantonese, and Mandarin

  • Fresh graduate with passion in the digital industry will also be considered
  • Required Skill Profession

    Business Operations Specialists


    • Job Details

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    Unlock Your Business Analyst Potential: Insight & Career Growth Guide


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    Are You Looking for Business Analyst Job?

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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Fano adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Hong Kong laws and regulations

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