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Burberry Client Engagement Manager, HK & Macau Job Opening In Hong Kong, Hong Kong – Now Hiring Burberry


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INTRODUCTION

At Burberry, we believe creativity opens spaces.

Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities.

This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do.

As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

JOB PURPOSE

The Client Engagement Manager drives customer acquisition and repeat sales through high quality client engagement activity including but not only the elevated client experience/service, client event, client outreach.

He/She is responsible for the clienteling and styling activities, and client engagement related KPIs. He/She needs to be capable of basic data analysis of clients.

He/she also coaches the retail team to enhance the clienteling skills.

RESPONSIBILITIES
  • Overall CE planning for local market
  • To better drive business through in-store CE activities and commercial moments
  • Support store managers to implement outreaches / store support events in order to enlarge VIC pool and achieve store CE KPIs
  • Support store managers to train SAs for better clients retention and prospects conversion (align w/CE KPIs)
  • Implement and monitor the proper usage of clienteling communication and tools in store, including greetings and invitation, styling clips, pictures and videos, takeaways and gifts, in accordance with corporate guidelines
  • Implement brand VIC experiences together with store managers that occur in and out of Burberry stores, especially for key moments such as VIC birthdays, personal celebrations, lifestyle, and year-end gathering
  • Plan & ensure the personalized VIC experience are arranged at top luxury standard, review and maximize the performance and ROIs
  • Coach store clienteling skills in different level for different audiences, newly onboarding and store management team
  • Monthly KPI tracking and define opportunities for store business
  • Budget management.


PERSONAL PROFILE
  • 10y+ experience in styling and clienteling and luxury retail industry, and in dealing with High Net Wealthy Individuals, and with assistant manager /manager role 6y+
  • Experience in event planning and conduction
  • Experience in styling and personal shopping
  • Experience in data tracking & analysis
  • Hands on & detail-oriented and self-managed with a passion for retail
  • Strong influential, inspirational and interpersonal skills
  • Excellent at informing and communicating with relevant team
  • Results driven and business acumen
  • Agile, collaborative and strong team player


Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.


Required Skill Profession

Advertising, Marketing, Promotions, Public Relations, And Sales Managers


  • Job Details

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Unlock Your Burberry Client Potential: Insight & Career Growth Guide


Real-time Burberry Client Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Burberry Client in Hong Kong, Hong Kong, highlighting market share and opportunities for professionals in Burberry Client roles.

215 Jobs in Hong Kong
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142 Jobs in Hong Kong
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Are You Looking for Burberry Client Engagement Manager, HK & Macau Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Burberry adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Hong Kong laws and regulations

What Is the Average Salary Range for Burberry Client Engagement Manager, HK & Macau Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Hong Kong. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Burberry Client Engagement Manager, HK & Macau?

Key qualifications for Burberry Client Engagement Manager, HK & Macau typically include Advertising, Marketing, Promotions, Public Relations, And Sales Managers and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Burberry interview tips for Burberry Client Engagement Manager, HK & Macau

Here are some tips to help you prepare for and ace your Burberry Client Engagement Manager, HK & Macau job interview:

Before the Interview:

Research: Learn about the Burberry's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

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Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

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Final Thought:

To prepare for your Burberry Client Engagement Manager, HK & Macau interview at Burberry, research the company, understand the job requirements, and practice common interview questions.

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