Bartender - Happy Bar (The Eighth) (Happy Valley Clubhouse)

Our Catering Department manages one of the largest and most diverse catering operations in Hong Kong.

We provide a wide range of catering, sports and recreation facilities for Members and their guests in three Clubhouses.

In addition, both Happy Valley and Sha Tin Racecourses have numerous catering facilities used by Members, non-members and corporate organizations for a variety of functions.

The job holder shall assist the Senior Bartender to support the daily operations and serve food and beverage offerings in their respective outlet on The 8TH to ensure business and customer service objectives and targets are achieved consistently.

The job holder shall assist in:

• Providing consistent, high quality beverage and service to our customers including but not limited to Members and their guests

• Maintaining high level of hygiene and quality standard for the bar according to the Club’s guidelines and the requirements of relevant government departments

• Keeping the service standard at top quality and achieve high level of customer satisfaction; and creating classic and innovative recipes exceeding customers’ needs and expectations

• Assisting in optimizing revenue via ensuring the right products are sold to the right customers at the right time and for the right price

• Cleaning all glassware, utensils and equipment and maintaining the cleanliness of the bar area

You will:

• Greet customers, present bar menu, answer all related inquires, respond to customers’ requests promptly in a polite and professional fashion, make recommendation, upsell items and inform them about new beverages and specials, take food and drink orders (from serving staff or directly from customers) and record orders accurately into register system – ensuring extreme attention is paid to details.
• Serve food and beverages in a timely manner, and ensure food is served at the correct temperature hot dishes are hot); work closely with related staff on matters pertaining to wine and cocktail service.
• Prepare alcoholic and non-alcoholic drinks according to standard, or mix and garnish cocktails based on standard recipes and serve beverages to customers.
• Comply with all food and beverage regulations; check identification of customers to verify they are of legal drinking age in case of queries.
• Maintain a clear work and dining area by removing trash, clean tables and wash glasses, utensils and equipment keep sanitary environment at high standard.
• Ensure that the assigned bar area is fully equipped with tools and products needed for mixing beverages and serving guests.
• Slice, pit, and prepare fruit garnishes for drink.
• Prepare and serve appetisers, snacks, or other food items for customers at the bar.
• Arrange bottles and glasses to make attractive displays.
• Take inventory of liquor, wine, beer, mixers, ice, napkins, straws, glassware and other accessories, and order supplies to ensure bar and tables are well-stocked.

• Perform any other related duties as and when assigned supervisor.

  Promoting unique products or services such that Members and guests recognise that our offerings are worth recommending to their peers.

You should have:

• At least 1 year’s relevant experience gained in hotels, clubhouses, or premium restaurants
• Fluent in English.
  
  Cantonese and Mandarin proficiency is an advantage
• Working knowledge of standard drink recipes, spirits, wine and beer
• Understanding of classes of alcohol, different glasses, brand names and garnishments 
• Working knowledge of food and beverage laws and regulations
• Ability to keep the bar clean and stocked
• Ability to stand, walk and bend, etc.
  
  for extended periods, and lift up to 10 kgs.

The level of appointment will be commensurate with qualifications and experience.