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Associate, Sales and Relationship Management Support (f/m/d) Job Opening In Hong Kong, Hong Kong – Now Hiring Gruppe Deutsche Börse


Job description

Deutsche Börse Group has a vacancy for a


Associate, Sales & Relationship Management Support

Division / Section


Post-Trading, Clearstream Fund Centre, Sales Operations

Your Area of Work:


You will join the Sales & Relationship Management support team for Investment Funds Services.

The team focuses on supporting certain customer-based tasks on behalf of the Relationship Managers, such as assisting clients with general RM queries, new account Openings, report requests etc.

The team is also responsible for Outreach and overall communication with the customer during the regulatory Onboarding process as a new business partner, as well as the various necessary KYC campaigns that will follow successful Onboarding.


Finally, the Sales & RM Support team is responsible for management and publication of the CFS Sales Pipeline and Revenues statistics and is heavily involved with the coordination of new projects and roll out of developments within the Sales and RM world.


This role is Client facing, taking ownership of the allocated tasks and processes as well as identifying opportunities for improvement will also be part of your duties.


A good team spirit and the capability to work in a cross-locations and cross-departments mode (i.e. with colleagues from different teams based in Luxembourg, Switzerland, Hong Kong and Ireland) are paramount for this role.

Your Responsibilities:

  • As per above, your main tasks include Client queries responses, Client Onboarding, KYC Campaigns, Revenue Monitoring (list non exhaustive).
  • Take ownership of the tasks that are allocated to you and ensure timely delivery and proper handling.
  • Willing to follow the regulatory developments in the AML/KYC areas with our internal experts.
  • Contribute to the ongoing improvement of the Department by suggesting new ideas and solutions but also by maintaining a positive attitude during the period of peaks of activities.
  • Take responsibility for maintaining a positive and collaborative atmosphere within the Department.
  • Develop and maintain good relationships with internal stakeholders, actively engaging in meetings, calls as needed.
  • Your Profile:

  • Bachelor’s degree (i.e. business, law, finance).
  • Fluent in English and Mandarin languages, written and spoken is a must.

    French and Italian are an asset.
  • 3 years of proven experience in a similar role.
  • Strong written, verbal, and interpersonal communication skills, combined with a collaborative and team-oriented mindset.
  • Flexible, dynamic, well-organized, curious, willing to learn and share knowledge.
  • Strong ability to work with others both within the team and across the business to achieve effective solutions.
  • Good self-organizational and time management skills; problem solving attitude.
  • Ability to demonstrate strong interest in the investment fund industry and understanding of dynamic market environment.
  • Proficiency in Microsoft Office applications, such as Excel, PowerPoint, and Word, would be an advantage in effectively managing tasks and creating professional documentation.
  • Location: Hong Kong

    Why Deutsche Börse Group?

    We are committed to providing a work environment where everyone feels welcome and can reach their full potential.

    Our standards go far beyond simply matching candidates with the right position.

    Mobility

    We enable you to move freely with our job tickets, job (e-)bikes and free parking opportunities.

    Work environment

    Collaboration, communication, or deep focus – in our modern office buildings you will find the perfect work environment.

    Free drinks and food and meal allowances included.

    Health and wellbeing

    We care for your health and wellbeing and besides various health promotion measures we offer you a group accident insurance and additional insurance offers at discounted rates.

    Financial stability

    We provide financial stability by offering attractive salaries, company pension schemes, participation in our Group Share Plan, as well as bonuses, subsidies and discounts.

    Hybrid work

    Collaborate and exchange on-site or work remotely several days a week in line with business needs and local regulations.

    Our hybrid working model combines the best of both worlds.

    Flexible working hours

    We want your job to fit your life situation and offer flexible working time models, childcare allowance, or the possibility to study alongside your job.

    Internationality

    Our market infrastructures are globally connected.

    Working with us means collaborating with like-minded colleagues across over 60 locations from more than 100 nations.

    Development

    We promote individual development by offering internal development programmes, mentoring, further education and training budgets.

    Required Skill Profession

    Business Operations Specialists


    • Job Details

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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Gruppe Deutsche Börse adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Hong Kong laws and regulations

    What Is the Average Salary Range for Associate, Sales and Relationship Management Support (f/m/d) Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Hong Kong. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Associate, Sales and Relationship Management Support (f/m/d)?

    Key qualifications for Associate, Sales and Relationship Management Support (f/m/d) typically include Business Operations Specialists and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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    Gruppe Deutsche Börse interview tips for Associate, Sales and Relationship Management Support (f/m/d)

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    Before the Interview:

    Research: Learn about the Gruppe Deutsche Börse's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

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