Associate, Consulting Clients Bahasa/Vietnamese/Thai

Job description

Job Description

Please note, in applying to this role, you are not applying to be a Consultant.

Third Bridge is a market-leading investment research firm, that orchestrates and creates research for our clients.

This role is an Associate in Third Bridge and you'll be working with our Consulting Clients.

What is Consulting?

Our consulting clients work on behalf of large companies (e.g. Fortune 500’s) or institutional investors and support them by doing deep dive research to provide guidance on their corporate strategy or investment decisions.

The insights they get through our experts and content are the backbone of the recommendations they deliver to their clients.

Associate, Consulting Clients

As an Associate in our Consulting business, you’ll have opportunities to work with the top management consulting firms in the world.

They will trust in you for access to the most relevant experts and research content, which you are responsible for identifying and recommending to them throughout their project lifecycles.

To do so you'll gather a unique set of stakeholder management skills that will help you deliver excellent results for both clients and experts.

The projects can be complex, but the impact is meaningful - every day you will get to hear directly from your clients, experts and colleagues about the difference you have made.  

The hats you will wear:

• Problem solver: Consulting clients count on us for their research needs; it’s our job to execute on their requests for experts.
  
  In practice: you will search for relevant content and vet experts to support your clients at each stage of their research.
  
  They operate under very tight deadlines that we have to match with urgency, but not at the expense of quality.

• Business driver: understanding excellent client servicing in a highly competitive market and how your work impacts revenue growth.
  
  Work with your team to execute strategies for the accounts you are responsible for.
  
  In practice: on every project, you will have an opportunity to drive performance by delivering on client requests.
  
  Each client and expert interaction is an opportunity to bring in revenue and build your book of business.

• Player & coach: We operate as one team, both within your individual team and within the Consulting business at large.
  
  One day, you will be leading the charge, and another you’ll be supporting your peers.
  
  In practice: you will be asked to train and develop the people around you, both on your team and those you’re working with on client requests.
  
  You will also receive lots of hands-on training and coaching yourself.
  
  We foster a feedback-centric culture and value effective communication. 

• Researcher partner: Throughout their research, clients rely on us to think as an extension of their team.
  
  In practice: there will be times where we need to think outside the box and offer solutions that bridges their knowledge gaps, quickly.
  
  You’ll also need to occasionally go above and beyond to ensure a smooth partnership with your clients.

Development

We are committed to helping everyone at Third Bridge grow and develop, this starts from day 1 and continues throughout your career.

Our comprehensive onboarding program includes both classroom-based and on-the-job learning that will teach you the fundamentals of our business, how our clients think, how to sell our value proposition to secure experts and how to explore a multitude of industry sectors in order to provide an excellent service to our clients.

You will also learn how to identify industry experts as well as developing your communication skills to engage with industry specialists/senior professionals over the phone.

Typically, but not exclusively, after 4 to 6 months in your Third Bridge journey you will have mastered Specialist Management, you will then progress to our Client Engagement Learning Programme to take on client relationship building and project management responsibilities.

You’ll learn how to engage with investor and management consulting clients, drive business results and lead project delivery teams.

The next step in your Third Bridge career could be:

Your promotion to a Senior Associate is based on achievement against performance goals.

At this point, you will have the opportunity to choose your career track: either;

• Manager Track, where you start our Emerging Leaders program to develop your leadership skills and have the opportunity to apply for a Connections Manager role.

• Client Development Track, where you will continue to hone your client engagement skills and unlock greater bonus earning potential.

In your first year, you will sharpen your skills in...

• Relationship Building: increase your network and build relationships with Public Equity & Credit clients and industry experts by delivering a high-end customer experience throughout.

• Account Growth: Understanding the Public Equity & Credit client workflow and their long-term investment strategies, enabling you to be proactive and grow overall account performance. 

• Commercial Acumen: understand and navigate corporate structures, sector value chains, and key stakeholders.
  
  Learn to identify key drivers and dynamics to understand your client’s knowledge gaps and engage with industry experts.
  
  Gain an introduction to the world of investment and how decision makers in this field think.

• Sales effectiveness to develop your Persuasion and Negotiation: learn how to effectively pitch to senior industry executives, persuade them to engage with clients and negotiate terms.
  
  You’ll also learn how to persuade your clients to speak with the experts you know would be a great fit to support their research.

• Time Management: execute on multiple projects at a given time, manage competing priorities and changing client requests.
  
  Prioritisation and context switching are key in order to handle the fast-paced environment we operate in.

• Stakeholder Management: sharpen your interpersonal skills as you collaborate with others to share knowledge and develop sourcing strategies when executing on client requests.

Your attitude is to roll up your sleeves and you enjoy being in the thick of the action.

It matters a great deal to you to understand how your performance ranks against your own potential and against others, so you continuously seek feedback to make sure you can be at the top of your game.

One of your clients preferring a competitor over you is not an acceptable state of affairs for you - you’re relentless in getting the data points you need to adjust your approach until you are their number one.

With the soft skills gained on the job (hard skills are getting displaced by machines), you aspire to a future as a high EQ business leader.

What we look for:

• You must be able to deliver high quality work on a deadline.
  
  You will be working on lots of active workstreams simultaneously, but that doesn’t scare you - in fact, it excites you, and you’re confident in your ability to multitask and remain organised.
  
  Private equity investors are under a lot of pressure to make decisions fast, but you stay calm and get things done.
  
  If at times your client asks you for help out of hours, or your expert is in a different time zone, you strive to support - your hours vary according to the client project you are involved in, but you prefer that to a routine job.
  
  There is no typical week as a Third Bridge Associate.

• The  completely resonates with you, as this approach is part of our DNA.
  
  You’re an independent thinker who feels energised by the freedom Associates have to come up with the best solutions for their clients, because you’re endlessly curious and often question the way things are done.
  
  As long as you are eager to learn, we’ll provide you with the resources and coaching you need as you bring value to your clients and experts.  

• You’re a clear communicator who can create the right narrative to share your ideas with a wide range of people, such as introducing our products and services to new clients and experts.
  
  You find that conversations often lead to strong relationships with people because you easily connect.
  
  You always look for the most efficient way to get things done, rather than the path of least resistance - for example, you pick up the phone to get an answer to your questions straight away, rather than send an email and wait for a reply.
  
  Cold calling doesn’t phase you - what matters to you is to get results, and fast. 

• Your attitude is to roll up your sleeves and you enjoy being in the thick of the action.
  
  It matters a great deal to you to understand how your performance ranks against your own potential and against others, so you continuously seek feedback to make sure you can be at the top of your game.
  
  One of your clients preferring a competitor over you is not an acceptable state of affairs for you - you’re relentless in getting the data points you need to adjust your approach until you are their number one.
  
  With the soft skills gained on the job (hard skills are getting displaced by machines), you aspire to a future as a high EQ business leader.

What our people love about being Associates in Consulting Clients Team:

• Being surrounded by people they not only enjoy working with, but who also challenge and support them
• Owning individual responsibilities to grow our business, while also being in a team-oriented environment and working closely with their peers.
• Consultants truly lean on Third Bridge for their research, whether for strategy consulting or diligence work.
  
  Our clients are appreciative of and value our support and partnership.
• Getting to dip their toes into every imaginable industry under the sun, and getting exposed to a variety of individuals with unique perspectives and backgrounds.
• Building strong relationships both internally and externally create significant opportunities for professional development.
• We win together as a team.

The starting Associate pay places you in the top 30% of graduate salaries across industries, and it is complemented with an uncapped bonus commensurate with target achievement.

You can expect clear performance goals and to be recognised for your contributions.

After ~2 years of strong results you could transition from being an individual contributor to managing your own team and P&L - a huge career milestone.

Depending on your aspirations, you could also progress to a role in Sales, Product, or opportunities across our organisation.

We ensure every team member is able to bring their best self to work as well as in their lives outside - take a look at our benefits:

• Competitive base salary of HKD 300,000 annually with access to our bonus scheme

• Vacation: 15 days (which increases to 20 days after 2 years of service) 

• Learning: a Personal Development Allowance which can be used for learning programs and other tools to further your development

• Future and family: pension scheme and Vitality Private medical insurance

• Flexibility: work from anywhere for one month per year, 2 annual volunteer days, 2 personal days when life throws you a curveball, and flex days

• Social: weekly optional social gatherings, daily breakfast and snacks, social events

• ESG: CSR, Environment, and Diversity & Inclusion (including Women at Third Bridge, Pride, and Blkbridge)

• Frontline Innovation: your chance to share your ideas for improvement through Hackathons and other events

We know that to be truly innovative, we need to have a diverse team around us.

That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer.

If you are not 100% sure if you are right for the role, please apply anyway and we will be happy to consider your application.  

Required Skill Profession

Business Operations Specialists