Assistant Vice President, Data Centre Operations Specialist, Chief Technology Infrastructure

Job description

Assistant Vice President, Data Centre Operations Specialist, Chief Technology Infrastructure



Hong Kong, Hong Kong



**To proceed with your application, you must be at least 18 years of age.**



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**To proceed with your application, you must be at least 18 years of age.**



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**Job Description:**



At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.

We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.



Being a Great Place to Work is core to how we drive Responsible Growth.

This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.



Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.



At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact.

Join us!



**_The Chief Technology Infrastructure:_**



+ _Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world._

+ _Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully._

+ _Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals._

+ _Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience._

+ _Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs._

+ _Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital_



**Job Description:**



We are seeking a skilled and experienced Data Center professional to join our Operations team.

The candidate will support day to day data center routines including inventory, physical security, managing vendors, and collating site reports.

They will ensure the reliability, safety, security, and efficiency of our data center operations while adhering to industry standards and best practices as well as regulatory requirements.



**Responsibilities:**



+ Support BAU day to day operational activity within BofA data hall in Hong Kong as well as some remote support to smaller locations

+ Install and provision hardware and software systems in the data center environment.

+ Perform regular maintenance tasks such as power, cooling and cabling maintenance activities.

+ Monitor data center performance and capacity utilization, and proactively identifying and addressing issues to minimize downtime and disruption.

+ Collaborate with stakeholders and vendors to understand and meet incoming demand for space, power, and cooling.

Plan data center capacity and drive regional strategy in growth and de-risk.

+ Manage data center security measures, including access controls, environment monitoring and surveillance systems.

+ Collaborate with cross-functional teams to support the deployment and operation of new services and applications in the data center.

+ Develop and maintain documentation, including Standard Operating Procedures (SOPs) and diagrams.

Provide support to management reporting and audit responses from internal control teams and regulators.

+ Provide technical support and troubleshooting assistance to resolving data center related issues escalated by other teams

+ Work on shift scheduled to oversee activities in data hall and able to participate in shift based weekend activities



**Required Skills:**



+ Proven experience in working as a data center engineer in large skill enterprise

+ Strong understanding of data center technologies as well as network and computing technologies

+ Familiar with data center management tools and software

+ Excellence problem solving, analytical skills and ability work effectively under pressure in highly regulated environment

+ Strong communication and interpersonal skills, with the ability collaborate effectively with partner teams and vendors

+ Knowledge of data hall cabling best practices and experience in working with cabling infrastructure



**Desired Skills:**



+ Data Center, network, and server hardware certifications

+ Scripting languages such as, Python and Shell scripting

+ Able to work with data and inclined on automation



Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws.

The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.



To view the Know your Rights poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .



Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse.

Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.



Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role.

These expectations are subject to change at any time and at the sole discretion of the Company.

To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work.



This communication provides information about certain Bank of America benefits.

Receipt of this document does not automatically entitle you to benefits offered by Bank of America.

Every effort has been made to ensure the accuracy of this communication.

However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern.

Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents.

Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

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