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Assistant Store Manager, Hong Kong International Airport Job Opening In Hong Kong, Hong Kong – Now Hiring Hermes


Job description


Store Management / Operations
* Be responsible of the store in absence of the Boutique Manager
* Ensures that all company's procedures and systems are clearly understood and followed and run smoothly
* Coordinate the roll-out of central projects / tools in the store
* Assist the Boutique manager to prepare monthly reports including business report to management and commission reports
Team management
* Manage his/her team :
+ Set objectives and assess performance
+ Observe teams on the floor and provide ongoing feedback
+ Organize coaching sessions based on teams' needs
+ Organize work within the team, delegate tasks as needed
+ Communicate key information to teams, notably during morning briefing
* Motivate teams, recognize individual and team efforts
* Create a sense of team spirit, discipline and mutual respect, as well as dedication and loyalty to the company,
* Ensure teams receive proper training regularly to develop customer service, product knowledge, selling skills
* Handle disciplinary matters and escalate as needed to Boutique Manager / HR
* Coordinate with Sales & Service Support Team for rosters
* Assist the Boutique Manager in organizing team meetings and collaborating to host team activity to maintain team spirit
Sales performance and floor management
* Manage and monitor one to several floor operations
+ Welcome clients
+ Ensure resources on the sales floor are allocated in coherence with clients flows
+ Organize management back-ups
* Drive sales performance
+ Assist teams occasionally in the selling process and front-office operations
+ Encourage teams to develop cross-selling
+ Act as role model for sale
+ Follow-up store performance (sales, stock level, shrink rate) and contribute to define and implement action plans with the Boutique Manager and Retail Director (eg : specific incentives, clienteling actions...)
+ Managing product sell-out to reach the best optimization of seasonal sell-thru.
Customer Service and CRM
* Ensure a high standard of customer service within the store
+ Ensure that clients are continuously greeted in coherence with Hermès standards
+ Motivate team members to provide an excellent service to each individual
+ Be an ambassador of Hermès: demonstrate exemplarity and excellence in all client interactions
* Maintain its client portfolio and identify client development opportunities
* Take care of VIP clients
* Handle customer complaints (level 2) and be a strong support to the team in case of conflicts
* Oversee CRM activities and support teams in clienteling actions
#LI-IL1

Required Skill Profession

Supervisors Of Sales Workers


  • Job Details

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Unlock Your Assistant Store Potential: Insight & Career Growth Guide


Real-time Assistant Store Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Assistant Store in Hong Kong, Hong Kong, highlighting market share and opportunities for professionals in Assistant Store roles.

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Are You Looking for Assistant Store Manager, Hong Kong International Airport Job?

Great news! is currently hiring and seeking a Assistant Store Manager, Hong Kong International Airport to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Hermes adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Hong Kong laws and regulations

What Is the Average Salary Range for Assistant Store Manager, Hong Kong International Airport Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Hong Kong. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Assistant Store Manager, Hong Kong International Airport?

Key qualifications for Assistant Store Manager, Hong Kong International Airport typically include Supervisors Of Sales Workers and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Assistant Store Manager, Hong Kong International Airport Job Success

Hermes interview tips for Assistant Store Manager, Hong Kong International Airport

Here are some tips to help you prepare for and ace your Assistant Store Manager, Hong Kong International Airport job interview:

Before the Interview:

Research: Learn about the Hermes's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Assistant Store Manager, Hong Kong International Airport interview at Hermes, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Hermes's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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