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Assistant Operational Management Manager - Hang Seng Bank (HK) Job Opening In Mongkok – Now Hiring HSBC

Assistant Operational Management Manager Hang Seng Bank (HK)

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Job description

Assistant Operational Management Manager - Hang Seng Bank (HK)

Brand: Hang Seng Bank

Area of Interest: Operations

Location:
Mongkok, Kowloon, HK

Work style: Hybrid Worker

Date: 20 Oct 2025

**Some careers have more impact than others.**

If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be.

Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.

**Performance Office (aka CAO), COO Office**

CAO provides HASE COO with dedicated, forward thinking, strategic, ad-hoc and operational management support.

CAO also leads and coordinates all teams in COO office in driving staff engagement, budget planning & cost management, management information, business administration & non-financial risk & control management & oversight.

Join our dynamic CAO team as an Assistant Operational Management Manager, where you'll play a crucial role in supporting operational management and non-financial risk and control management.

Your expertise in data analysis and operational management will drive strategic business management & internal third parties’ initiatives and operations.

**Principal responsibilities**
• Support with the management of non-financial risk & control to ensure risks managed consistently and effectively across all businesses and functions in line with the agreed risk appetite as well as compliance with policy and local regulatory requirements.
• Prepare comprehensive management reports using advanced data visualization tools and techniques.
• Coordinate initiatives by leveraging data consolidation and analytics.
• Facilitate the review and utilize data analytics to streamline operational processes & controls and enhance efficiency.
• Support the administration of Intra-Group Service Agreement (IGSA) at Bank level, including coordination of regular renewal of IGSAs with various Group entities.
• Assist manager to drive and support administrative and business management in COO Office.
• Assist manager to drive and support the departmental control tasks, administrative and business management in COO Office.

**Requirements**
• A university degree in business administration, finance, or a related field, or equivalent relevant business experience.
• Deep understanding of risk management process from FLOD perspective.
• Some risk management experience is highly desirable.
• Strong analytical skills with the ability to interpret complex data sets and generate insights.
• Proficiency in data analysis tools & automation tools such as Excel, SQL, PowerApp, and data visualization software (e.g., Tableau, Power BI).
• Excellent communication, presentation, and interpersonal skills to convey data-driven insights effectively.
• Ability to work under pressure with stamina and resilience.
• Proficiency in both spoken and written English and Chinese.
• Great curiosity & growth mindset and resilience to embrace change, overcome challenges and create space for curiosity creativity and connectivity.
• Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes

**You’ll achieve more when you join Hang Seng Bank Limited.**

**www.hangseng.com/careers**

**https://www.linkedin.com/company/hang-seng-bank**

Hang Seng is committed to service excellence.

Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.

We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Issued by Hang Seng Bank Limited

Required Skill Profession

Other General


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