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Urgent! Assistant Manager - The Langham Club Job Opening In hong kong, Hong Kong – Now Hiring The Langham, Hong Kong

Assistant Manager The Langham Club



Job description

Job Summary

.

  • Perform guest relations supervisory duties at The Langham Club or / and guest relations team including hotel guests check in & check out, greet VIP guests and monitor guest services at the Club Lounge.

  • Enhance guest satisfaction with personalized guest services at luxury hotel.

  • Handle guest comments and complaints with tact in accordance to the hotel’s policies and procedures;
  • Promote hotel facilities & events including Health Club and F&B outlets;
  • Provide on-the-job training to Colleagues; &
  • Handle ad hoc projects assigned by the management.

  • Requirement .

  • Minimum 3-year supervisory work experience in Club Floor / guest relations team of hotel industry.

  • Diploma or above.

  • Independent & confident to work under pressure.

  • Good interpersonal skills.

  • Good team player with excellent communication skills in both English & Chinese.

  • Additional language would be an advantage.

  • *Candidate with less experience will be considered as Supervisor.


    Required Skill Profession

    Other Management Occupations



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