Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Assistant Manager, Channel Services (Outbound Call).
Hong Kong Jobs Expertini

Urgent! Assistant Manager, Channel Services (Outbound Call) Job Opening In Hong Kong, Hong Kong – Now Hiring Prudential plc

Assistant Manager, Channel Services (Outbound Call)



Job description

Prudential’s purpose is to be partners for every life and protectors for every future.

Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners.

We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions.

We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

This role is responsible for providing after-sales services to existing bancassurance customers, including face-to-face interactions.

It also involves managing sales tools tasks to ensure smooth operations and enhance customer satisfaction.

Job Responsibilities:

  • Provide sales support functions by directly interacting with customers in person to handle regulated after-sales service activities, including but not limited to policy conversion, lump-sum top-up, MCH verification, and other business support service requests.

  • Participate in discussions and the execution of initiatives concerning the requirements for sales tools, systems, and procedures to streamline the selling process and improve customer satisfaction

  • Take ownership of assigned projects and ad-hoc tasks, supporting execution as directed by the supervisor.

  • Work collaboratively with teammates to solve customer issues as quickly and as efficiently as possible.

  • Coordinate with bank partners and telecom service providers for iPads and peripherals hardware delivery maintenance and IOS version upgrade.

  • Job Requirements:

  • University degree holder

  • To be licensed with pass of IIQE paper I, III and V

  • Minimum 5 to 6 years sales and after-sales services experience in insurance/ banking industry / outbound call / telemarketing experience

  • Experience in insurance digital sales tool is highly preferred.

  • Good knowledge in regulatory requirement and policies

  • Proficient in MS Office applications

  • Excellent interpersonal and communication skills; be able to work under pressure and independently.

  • Good judgment skills to consider possible solutions and make appropriate decisions that support business goals.

  • Excellent command of English and Chinese (written and spoken)


  • Required Skill Profession

    Information And Record Clerks



    Your Complete Job Search Toolkit

    ✨ Smart • Intelligent • Private • Secure

    Start Using Our Tools

    Join thousands of professionals who've advanced their careers with our platform

    Rate or Report This Job
    If you feel this job is inaccurate or spam kindly report to us using below form.
    Please Note: This is NOT a job application form.


      Unlock Your Assistant Manager Potential: Insight & Career Growth Guide


    • Real-time Assistant Manager Jobs Trends in Hong Kong, Hong Kong (Graphical Representation)

      Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Assistant Manager in Hong Kong, Hong Kong using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 3718 jobs in Hong Kong and 2923 jobs in Hong Kong. This comprehensive analysis highlights market share and opportunities for professionals in Assistant Manager roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

    • Are You Looking for Assistant Manager, Channel Services (Outbound Call) Job?

      Great news! is currently hiring and seeking a Assistant Manager, Channel Services (Outbound Call) to join their team. Feel free to download the job details.

      Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Prudential plc adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying Hong Kong laws and regulations
    • What Is the Average Salary Range for Assistant Manager, Channel Services (Outbound Call) Positions?

      The average salary range for a varies, but the pay scale is rated "Standard" in Hong Kong. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    • What Are the Key Qualifications for Assistant Manager, Channel Services (Outbound Call)?

      Key qualifications for Assistant Manager, Channel Services (Outbound Call) typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

    • How Can I Improve My Chances of Getting Hired for Assistant Manager, Channel Services (Outbound Call)?

      To improve your chances of getting hired for Assistant Manager, Channel Services (Outbound Call), consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    • Interview Tips for Assistant Manager, Channel Services (Outbound Call) Job Success
      Prudential plc interview tips for Assistant Manager, Channel Services (Outbound Call)

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the Prudential plc's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
      • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
      • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
      During the Interview:
      • Be Punctual: Arrive on time to demonstrate professionalism and respect.
      • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
      • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
      • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
      • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
      Additional Tips:
      • Be Yourself: Let your personality shine through while maintaining professionalism.
      • Be Honest: Don't exaggerate your skills or experience.
      • Be Positive: Focus on your strengths and accomplishments.
      • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
      • Turn Off Phone: Avoid distractions during the interview.
      Final Thought:

      To prepare for your Assistant Manager, Channel Services (Outbound Call) interview at Prudential plc, research the company, understand the job requirements, and practice common interview questions.

      Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Prudential plc's products or services and be prepared to discuss how you can contribute to their success.

      By following these tips, you can increase your chances of making a positive impression and landing the job!

    • How to Set Up Job Alerts for Assistant Manager, Channel Services (Outbound Call) Positions

      Setting up job alerts for Assistant Manager, Channel Services (Outbound Call) is easy with Hong Kong Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!