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Urgent! Assistant Manager, Agency Compliance Job Opening In Hong Kong, Hong Kong – Now Hiring Prudential plc
Prudential’s purpose is to be partners for every life and protectors for every future.
Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners.
We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions.
We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
Job Responsibilities
Supervise and oversee the complaint and investigation cases, including but not limited to designing and preparing compliance report and complaint case/disciplinary statistics to management, providing advice and assist teammates in conducting investigation, interview of complainant and complainee, preparing of investigation report, implementing Disciplinary actions.
Management of Macau branch’s relationship with local Macau regulator, including submission of regulatory filings and statistics, handling of queries from regulators and coordination of regulatory inspection/visits, etc.
Handle various types of internal and external complaints/enquiries, collaborate with Enterprise Risk Management (ERM), Customer Service (CS) as well as other necessary parties to investigate, and execute disciplinary actions against insurance agents in an effective and timely manner.
Uplift agency’s compliance awareness by providing appropriate and updated training to agencies.
Maintain, dispatch and communicate Agency Handbook, Policy of Disciplinary Point System and Standard Operating Procedures in accordance with regulatory and internal requirements to agency.
Collaborate with wider Prudential colleagues, support PHKL/PGHK CCO in proactively providing Macau branch’s views throughout the consultation and implementation process.
Monitor new requirements and initiatives and advise on action plan.
Participate in ad-hoc compliance projects and provide deliverables within set timelines.
Job Requirements
Bachelor’s degree holder or above
Have 3 years’ relevant experience in Insurance, Complaint Investigation, Legal, Compliance or Risk management.
Familiar with regulatory requirements and market practices.
Less experience will be considered as Senior Officer / Officer.
Resident of Macau SAR is preferred
Strong in MS Excel and PowerPoint skills
Proficiency in spoken and written English and Chinese
Strong interpersonal and communication skills
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Unlock Your Assistant Manager Potential: Insight & Career Growth Guide
Real-time Assistant Manager Jobs Trends in Hong Kong, Hong Kong (Graphical Representation)
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Great news! Prudential plc is currently hiring and seeking a Assistant Manager, Agency Compliance to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Prudential plc adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Assistant Manager, Agency Compliance Jobs Hong Kong varies, but the pay scale is rated "Standard" in Hong Kong. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Assistant Manager, Agency Compliance typically include Business Operations Specialists and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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