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Urgent! Assistant Client Service Manager - Private Banking Department - Hang Seng Bank (HK) Job Opening In Central – Now Hiring HSBC
Assistant Client Service Manager - Private Banking Department - Hang Seng Bank (HK)
Brand: Hang Seng Bank
Area of Interest: Private Banking
Location:
Central, Hong Kong Island, HK
Work style: Office Worker
Date: 15 Oct 2025
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be.
Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.
Private Banking and Trust Services
Hang Seng's Private Banking provides services for people who have successfully built their asset base and now want to place their wealth in the hands of experts who know how to nurture it.
Our banking services and products are bespoke, ranging from tailored investment advice and capital solutions to holistic health and personal protection and trustee services.
Our team offers professional wealth management advice at both a local level and on a global scale.
Should you join our Private Banking business, you will focus on building close relationship with our high-net-worth customers, providing professional advice and premium service to them and contribute to the profitability of the Bank.
We are currently seeking a high caliber professional to join our department as Assistant Client Service Manager, reporting to Client Service Manager.
Principal responsibilities:
+ Provide comprehensive client support service to RMs in executing a broad range of banking and investment transactions for Private Banking clients.
+ Assist RMs preparing business credit application, financial review documentation and other client correspondence as and when required.
+ Maintain and strengthen relationships with high-net-worth clients, providing personalized service and support
+ Assist in the management of client accounts, ensuring accuracy in documentation and compliance with regulatory requirements.
+ Address client inquiries and resolve issues promptly, ensuring a high level of client satisfaction.
+ Work closely with business partners’ inquiries promptly within reasonable time.
+ Facilitate the onboarding process for new clients, ensuring all necessary documentation and compliance checks are completed.
+ Manage the annual processes (e.g. CRS/FATCA attestation, W-Form renewal, TIN collection, etc) completed on time with high quality standard.
+ Ensure the team delivers in line with internal procedure/SLA and comply with standards and policy.
Requirements:
+ University degree in a related discipline OR other relevant qualifications
+ Passes in the HKSI and IIQE licensing examinations
+ Proven experience in banking with knowledge of investment and insurance products; experience in dealing with high net-worth customers an advantage
+ Ability to communicate effectively, embrace change and overcome challenges
+ Ability to be resilient in face of difficult situations
+ Good sales and service mindset, with strong communication and interpersonal skills Good knowledge of application software
+ Proficiency in both English and Chinese; fluency in Putonghua and other dialects an advantage
+ High level of customer centricity mindset with dedication to deliver exceptional quality services for customers
+ Professional qualifications such as Enhanced Competency Framework (ECF) and/or Certified Banker (CB) under Hong Kong Institute of Bankers (HKIB) would be an advantage.
The employment is subject to Mandatory Reference Checking Scheme (MRCS) as per regulatory requirement.
For details, please refer to Mandatory Reference Checking Scheme Phase 2 | The Hong Kong Association of Banks (https://www.hkab.org.hk/en/page/5/mandatory-reference-checking-scheme-phase-2) .
You’ll achieve more when you join Hang Seng Bank Limited.
www.hangseng.com/careers
https://www.linkedin.com/company/hang-seng-bank
Hang Seng is committed to service excellence.
Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.
We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Issued by Hang Seng Bank Limited
✨ Smart • Intelligent • Private • Secure
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Unlock Your Assistant Client Potential: Insight & Career Growth Guide
Real-time Assistant Client Jobs Trends in Central, Hong Kong (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Assistant Client in Central, Hong Kong using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 1615 jobs in Hong Kong and 58 jobs in Central. This comprehensive analysis highlights market share and opportunities for professionals in Assistant Client roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! HSBC is currently hiring and seeking a Assistant Client Service Manager Private Banking Department Hang Seng Bank (HK) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Assistant Client Service Manager Private Banking Department Hang Seng Bank (HK) Jobs Central.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at HSBC adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Assistant Client Service Manager Private Banking Department Hang Seng Bank (HK) Jobs Hong Kong varies, but the pay scale is rated "Standard" in Central. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Assistant Client Service Manager Private Banking Department Hang Seng Bank (HK) typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Assistant Client Service Manager Private Banking Department Hang Seng Bank (HK) interview at HSBC, research the company, understand the job requirements, and practice common interview questions.
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