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Urgent! Asset Management, Global Liquidity, Client Service Executive – Associate Job Opening In Central And Western District – Now Hiring JPMorgan Chase & Co.

Asset Management, Global Liquidity, Client Service Executive – Associate



Job description

The Global Liquidity Business is expanding rapidly in Asia.

As a Client Service Executive Associate within the Global Liquidity team, you will provide dedicated client service to our Global Liquidity clients throughout Asia Pacific.

You will provide pro-active service delivery and resolution to client queries and actively develop existing relationships to achieve client satisfaction.

You will also have a high level of flexibility and adaptability.


Job Responsibilities:

  • Provide daily servicing for transactions and take ownership of processing requests or issues raised through to completion or successful resolution under tight time constraints.
  • Act as the liaison between the client and sales and operations groups with continuous communication.
  • Provide regular updates and training to clients on products and processes.

  • Manage client complaints in accordance with the firm policy and regulatory requirement.
  • Take initiative in identifying opportunities to continuously improve our business processes efficiency, overall client experience and control.
  • Lead/participate in projects related to regulatory changes, digitization initiatives and regional priorities.
  • Represent the team and report team duties/issues in local and regional forums.
  • Required Qualifications, Capabilities, and Skills:

  • University graduate with minimum 5 years of experience at asset management or financial services firm and background in client service.
  • Detail oriented, dedication to accuracy, timeliness, and high productivity while working under pressure to meet deadlines.
  • High energy, dedicated and strong team player
  • Client focus, equipped with strong interpersonal skills to service and maintain strong relationships with clients as well as internal stakeholders.
  • Good listening skills and communication skills, strong language skills in English AND Mandarin are required (both written and spoken).
  • Licensed to carry on Type 1, 4 and 9 regulated activities or willing to take the qualification exam in first 6 months of employment.

  • Required Skill Profession

    Financial Specialists



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