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Analyst/Associate, Operations Job Opening In Hong Kong, Hong Kong – Now Hiring Santander


Job description

Analyst/Associate, OperationsCountry: Hong Kong

The Pre-Post Trade Services (PPTS) department is within the first line of defence under COO Office in Asia and contribute to the success of the Santander Asia through a group of knowledgeable professionals that manage the branch operational process and monitor any risks or control, enabling the achievement of strategic objectives and supporting the Santander Asia corporate goals within agreed risk appetite constraints.


To support day-to-day operations ensuring that the Bank’s policies, operational guidelines are adhered to by team members, consistent delivery of quality services to clients and optimal utilization of available resources.

Key Responsibilities

  • Perform the daily operational activities to ensure day to day transactions are executed accurately and timely to comply with the internal and external regulations/policies/procedures (Products are including but not limited to Guarantee and Standby LC issuance, Back-to-back LC, Transfer LC, Factoring and Confirming, Discount loan, settlement and payment etc.)

  • Ensure all operations activities are performed in compliance with various procedures, regulations and laws

  • Handling the process of incoming and outgoing enquiries, instructions, physical documents with counterparties/clients to fulfil the services level standard

  • Coordinate with other local teams to ensure all bank and regulatory requirements and objectives are fulfilled during pre-transaction validation and post-transaction monitoring

  • Timely execution of tasks assigned via effective collaboration between teams and branches

  • Perform reconciliation and Monitor/follow up abnormal deals

  • Maintain up to date procedure and actively involved to the process optimization

  • Provide support to projects, new products, BAU changes and procedures update/creation in relation to Operations

  • Backup other Operations functions and other Branch’s functions as instructed.

  • Support and participate in external/internal audit review

  • Assist in ad-hoc tasks as assigned

  • Requirements

  • University graduate or F.

    graduate with a minimum of years’ experience in Banking (Trade operations with knowledge in Commodity LC is preferable)

  • Exposure in SWIFT Alliance, Trade systems and Sanction checking systems.

  • Familiar with UCP, ISP, URDG, URC and ISBP

  • Good self-motivation with ability to work independently and under pressure with tight deadlines

  • Good communication skills

  • Hands on experience in MS Words & Excel

  • Fluent in English and Chinese (including Mandarin)

  • Required Skill Profession

    Business Operations Specialists


    • Job Details

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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Santander adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Hong Kong laws and regulations

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    Santander interview tips for Analyst/Associate, Operations

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