Job description
**Introduction**
A Technical Account Manager role in IBM means a career where you're a trusted advisor with deep technical expertise, who works together with clients - either directly or through our seller partners - to help craft best-of-breed solutions to their hardest technology challenges.
With a consultative approach, you'll uncover clients' most pressing technology pain points and guide them to solutions mapped to IBM's people, products, and services.
Being a natural leader, strategic systems thinker, and business influencer, you'll orchestrate resources within IBM and /or our Partners to bring those solutions to life.
Excellent onboarding and an industry leading learning culture will set you up for positive impact and success, whilst ongoing development will advance your career through an upward trajectory.
Our sales environment is collaborative and experiential.
Part of a team, you'll be surrounded by bright minds and keen co-creators - always willing to help and be helped - as you apply passion to work that compels our clients to invest in IBM's products and services.
**Your role and responsibilities**
Account Technical Leader (ATL) is the technical leader for major account(s) of IBM Hong Kong, responsible to oversees IBM’s hybrid cloud and AI agenda at the client.
ATL will play overall Technical Architect role for major account(s) and could lead or collaborate among various technical, services and sales teams cross countries to achieve business objectives.
ATL should have good understanding of Banking Industry solutions and could demonstrate experience serving multi-national companies by collaborating among worldwide teams.
ATL could lead the Minimum Viable Project (MVP) or Proof of Concept (PoC), Solution Demonstration, Technical Workshops to drive for new technical initiatives.
ATL should have good knowledge of Enterprise Architecture, IT infrastructure and in-depth technical skills in numbers of key IT portfolio, such as Hybrid Cloud, Database, Middleware, Security, AI, Container platform and Infrastructure solutions etc.
ATL should be highly motivated, collaborative and a self-starter and will play direct role in driving and growing market share and among those major accounts.
**Required technical and professional expertise**
'- Bachelor Degree holder from Computer Science / Information Technology / Engineering relevant discipline is expected
- At least 5+ years working experience serving Large Financial Institutes / Multi-National Companies.
With rich experience in the area of Enterprise Architecture, IT Infrrastructure, key solution design and/or application software development.
Candidate should demonstrate the following attributes:
- Good understanding of the Financial Institutes solution
- Experience with sales prospects in person, understanding complex environments and delivering IBM Solutions and value propositions effectively
- Capability to lead Minimum Viable Product (MVP), Proof of Concept (PoC) tests at End User by collaborating cross business units at customers
- Astute in presenting to and conversing with customers; ability to deliver technical information in a clear and concise manner
- Highly motivated, competitive, and passionate team player who is driven to thrive in an entrepreneurial, fast paced, and high activity environment
- Strong affinity for customer relationship management and requirements gathering
- Able to provide support occasionally beyond usual business hours
- Fluent in English and Cantonese.
Mandarin will be an added advantage
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics.
IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Skill Profession
Other General