Account Manager (Department Stores & Toy Specialists)

Job description

Job Description

Are you passionate to drive our external retailers in alignment with business plans and growth expectations?

A very exciting role with positive challenges awaits you! Come join our creative & professional team to help us continue to grow our department stores & toy specialist channels in LEGO® Hong Kong Macau.

Core Responsibilities

• Build strong customer relationships and deliver planned joint business plans, promotion plans and effective assortment with brand activation, sales target growth, effective inventory management and assortment planning as key goals.
• Prioritize winning partners and winning trade initiatives that will work in department stores and toys specialists in current evolving HK retail landscape.
• Accounts ownership for selling in, consumer sales targets, demand planning, forecasting and account P&L management.
• Review business, budget and inventory performance on a weekly basis and drive short to medium term actions for growth opportunity or mitigations.
• Identify and recruit new customer opportunities in the market to expand scale and distribution points to help us reach more consumers and shoppers.
• Manage end-to-end customer management, from understanding customers' business situation, analyze and review business performance, develop confidence with customers on promotion initiatives, propose and negotiate with buyers, lead customer meetings and implement aligned plans at their store front.
• Build strong collaboration with the Sales Planning, Marketing, Finance and Operations teams to support the sales initiatives.
• Ensure Trade Marketing executions and activities are implemented and delivering the LEGO Brand Values.

Play your part in our team succeeding!

This is an important channel for Hong Kong toy industry and LEGO Hong Kong & Macau.

Our department stores and toy specialists have an important distribution role, a long and celebrated history, current and future role and potential to help us reach more consumers, shoppers and grow the LEGO Brand in Hong Kong & Macau.

HK & Macau’s retail landscape have evolved rapidly since COVID-19 re-opening with change and this role is especially important to have strong experience in these channels to identify the trends, understand what change is needed and create strong mutual value proposition for our partners and the LEGO Group to bring more play and fun to Hong Kong.

This role is a position within the Hong Kong Sales team reporting directly to General Manager, LEGO Hong Kong, Taiwan and Macau.

Do you have what it takes?

• 5+ years proven experience in retail, FMCG industry and key account management
• Experience in department stores and modern trade or equivalent channels is highly preferred.
• Strong collaboration, multi-matrix partner management and analytical skills
• Experience in autonomous customer meetings, sales forecasting and initiative planning
• Proven commercial competence (retail P&L management)
• Proficient in Excel, Power BI etc
• Fluent and strong communication skills in both English and Cantonese
• Result oriented with a can-do spirit and customer service oriented attitude
• Growth and opportunity mentality to navigate in a dynamic environment

#LI-BN1

Applications are reviewed on an ongoing basis.

However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date.

So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive.

We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together.

When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories.

Our hybrid work policy means an average of 3 days per week in the office.

The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models.

Their curiosity, creativity and imagination inspire everything we do.

We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg.

sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

Research shows that women and people from different minority backgrounds often only apply for a job if they meet 100% of the listed qualifications.

If you dream of being a part of our team and you meet many, but not all of our listed qualifications for this role, please apply.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe.

Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.

Required Skill Profession

Advertising, Marketing, Promotions, Public Relations, And Sales Managers