Abercrombie & Fitch + Hollister Stores - Assistant Manager, Hong Kong

Job Description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management.

Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service.

They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes.

Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge.

Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development.

They are expected to show up, bringing their best selves everyday for their team and customers.

With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.



What You’ll Do
Customer Experience
Drives Sales
OMNI Channel Fulfillment
Store Presentation and Sales Floor Supervision
Store & Stockroom Operations
Staffing, Scheduling, and Payroll Management
Training and Development
Communication
Asset Protection

Qualifications

What it Takes
Bachelor’s degree OR one year of supervisory experience in a customer-facing role
Strong problem-solving skills
Ability to show up in a fast-paced and challenging environment
Team building skills
Self-starter
Strong interpersonal and communication skills
Drive to achieve results
Adaptability / Flexibility
Multi-Tasking
Fashion Interest & Knowledge

Additional Information

Our Benefits & Perks
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle.

A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
13th month bonus, subject to eligibility
Monthly Sale Incentive Bonus Program, subject to eligibility
Medical and Dental Insurance
Generous paid time off
Paid Volunteer Day per Year, allowing you to give back to your community
Merchandise Discount in all brands 
Leadership Training and Development
Opportunities for Career Advancement, promoting from within

Abercrombie & Fitch Co. is an Equal Opportunity employer