Digital Product Management

Job description

Digital Product Management

Brand: HSBC

Area of Interest:

Location:
Central, Hong Kong Island, HK

Work style: Hybrid Worker

Date: 3 Nov 2025

**Some careers have more impact than others.**

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Our COO team delivers strategic execution for Corporate and Institutional Banking (CIB) across the globe.

Through transformative data and digital solutions, customer servicing, and non-financial risk expertise, this team is where problems are solved, and careers are made.

CIB COO focuses on these key priorities: Protecting the bank, our customers and stakeholders by enhancing our operational resilience, strengthen our control environment, and improve risk management.

Driving operational excellence and efficiency by optimising our processes and delivering the transition to net zero in our own operations.

Enabling business growth exceptional service by enabling our businesses to focus on our competitive advantage and deliver transformation and digitisation across the bank.

We are currently seeking a high calibre professional to join our team as a **Digital Product Management.**

The Senior Product Owner uses insights to champion customer preferences and direct product vision.

This position focuses on the implementation of a global digital product across CIB, taking regional and market-specific requirements into account.

The position holder will operate at the centre of one or more cross-functional teams (Business Analyst, Architects, Designers, etc.) for the delivery of each digital product.

In this role you will

+ Product Success and Value Proposition: The Product Owner holds accountability for the product's success, ensuring it consistently delivers a compelling value proposition to both customers and users.

This involves creating and sustaining the desired business benefits that align with organizational goals
+ Business Value Delivery and Customer Engagement: The Product Owner is responsible for delivering measurable value to the business.

This is achieved by actively engaging with customers to confirm that the development team is constructing the right product that meets customer needs and expectations
+ Product Vision and Agile Communication: A key responsibility is to define and articulate the product vision, ensuring it is clearly communicated to the Agile software development team.

This involves guiding the team in understanding what needs to be built to achieve the product's objectives
+ Design and Prioritization of User Stories: The Product Owner leads the design of substantial user stories, known as epics, which are subsequently broken down into smaller, manageable stories that form the product backlog.

This prioritized list of features is crucial for Agile Teams as they develop technology solutions
+ Industry Trends and Knowledge Sharing: Staying informed about industry trends is vital.

The Product Owner must distil this knowledge and disseminate it to the broader team, fostering an environment of continuous learning and innovation
+ Product Promotion and Organizational Communication: The Product Owner is tasked with leading efforts to promote and communicate the product's value and benefits across the organization.

This involves ensuring that all stakeholders are well-informed and aligned with the product's strategic direction
+ Customer Interaction and Needs Assessment: Regular interaction with customers is essential to fully understand their needs and requirements.

The Product Owner translates these insights into actionable product features and enhancements
+ Stakeholder Communication and Priority Management: Maintaining open lines of communication with business stakeholders is crucial.

The Product Owner is responsible for resolving any conflicting stakeholder priorities to ensure a smooth and efficient product development process

To be successful you will need

+ Proven Product Ownership/ Project Management experience in a complex global environment within the financial services industry is mandatory
+ Proven ability in leading technology teams using agile methodology and nurturing talent
+ Extensive knowledge in Onboarding, Credit and lending, CDD, Servicing within commercial / global banking is desired
+ Subject matter expertise in CIB front to back journeys and extensive product knowledge of Workflow solution
+ Proven ability to rapidly develop subject matter expertise in a range of technical and non-technical areas
+ Strong interpersonal skills with the ability to communicate technical matters effectively with senior leaders and business sponsors
+ Requirements gathering experience and conducting design activity with a mix of business, operations, and technology-focused products/ projects.

As well as experience managing resources using appropriate communication, delegation, and planning skills
+ Highly motivated self-starter with proven ability to work collaboratively within teams and to deliver on time

**Opening up a world of opportunity**
**http://www.hsbc.com/careers**

HSBC is committed to building a culture where all employees are valued, respected and opinions count.

We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

https://www.youtube.com/embed/QmZ7Un5gR8c?si=LCa6slfBqlUlxUE-

Required Skill Profession

Other General